FAQs
FAQ’S
As 2020 was such an eventful year, we wanted to show how we have evolved since 1986 and how we intend to continue looking forward as a company. We are still the same old (and some not so old) faces.
Additive-X defined; “X” links to our 30 years+ as “Express” Terminals and “Express” Group. “Additive” positions us in the additive manufacturing industry. Combined “Additive-X” embodies our collective drive to add value and do eXtra for our customers.
Absolutely, our demo and training rooms have been purpose built for this! Our printers are able to be seen up-close and personal. We just ask if you get in contact with us to arrange a time. We are also happy to do online demos for you, just contact us and we can set that up.
You can pay for products using a debit card, credit card, PayPal or bank transfer. We accept the following cards: Visa, Visa Debit, MasterCard and Maestro.
We have also just upgraded to a new payment system where we will send you a payment link and you fill in your details. After payment confirmation come through to us we will let you know and pack up your order!
You can find our Privacy Policy here and Terms and Conditions here.
If your question isn’t listed, or you just want to say hello, we are accessible in the following ways:
Live chat on our website
Telephone: 01765 694007
Email: [email protected]
Address: Additive-X, College Business Park, Kearsley Road, Ripon, North Yorkshire, HG4 2RN
Carrier Pigeon Grid Reference: SE286768